Terms of Use / Privacy

Privacy Policy

This privacy policy describes how and why SportSuite obtains, stores and processes data which can identify users. We may update this policy from time to time and shall indicate on the website when changes have been made.

Information Collected

Information is collected from users when they register with us, or when they contribute to or use some of the advanced features of the software. The information we collect is clearly set out on the web page on which we collect it. In addition, we may also collect a user's IP address and use cookies unless they have configured their web browsers not to accept them.

We collect information so that we can personalise our user experience of the software, assist their use of the software and improve the software generally. Depending upon a user's selections for our data protection questions (such as newsletters, notifications and updates) we may arrange for information to be sent about related products and services from us and our partners. Users may update their answers to these questions at any time.

Who is Information Disclosed to?

SportSuite will only pass on information about individual users (as opposed to anonymous aggregate information) to our partners to enable us to perform services requested by users or with users' prior consent. Partners include other sport and physical activity organisations who have licensed the SportSuite software; such as County Sport Partnerships and National Governing Bodies of Sport.

If users give their consent, we will pass contact details onto our partners who may then occasionally send communications to you to provide information, offers and services that may be of interest to you.

In certain circumstances we may need to disclose information about users if they breach this privacy policy or if they breach the terms of use. We may also disclose or access their account if required to do so by law or by any governmental body.

Financial Information

SportSuite does not store customers' financial details or payment details on any of their systems. Where SportSuite sites offer the facility to make payments this is always through a third party provider and users are advised to check they are happy with the third party's policies and terms before use.

Data Protection

Users' information will be held by The SportSuite Partnership and its partners of the SportSuite software in accordance with the Data Protection Act 1998.

Users ultimately own all data collected about themselves and can delete their information within their profile settings at any time.

Data collected will be used by The SportSuite Partnership to monitor and evaluate the SportSuite software and to gather insight into sport and physical activity interests and habits.

Users can amend personal information stored on the SportSuite software and edit privacy settings and information displayed about them.

SportSuite users will receive correspondence and view opportunities from their respective CSPs (e.g. participants from Leicestershire will be provided information from Leicester-Shire & Rutland Sport), but users can select other organisations and CSPs to share their information with, and gain information from.

Users can opt out of receiving communications from any SportSuite client at any time.

Links outside the site

This site contains links to other sites. SportSuite is not responsible for the privacy practices or content of these web sites.

Software Security

The SportSuite software has been built as a scalable platform using PHP 5, MySQL and Redis running on Linux (Centos). The site is hosted in London with Rackspace UK using their Cloud Servers product, allowing capacity to be resized depending on demand.

All the data is held in one central database, allowing users to move companies, sports clubs, or counties, whilst retaining their personal data. The software is encrypted with a 256-bit encryption. All logins are protected and passwords are stored in a way that cannot be retrieved (users must generate new ones).

The server will store nightly snapshots of the database for the past 7 days, and then the server is backed up using Rackspace Cloud backup and also nightly rsync to a NAS in the Cuttlefish main office for double redundancy.

The software has been designed as responsive, allowing users to access it from mobile and tablet devices as well as desktop computers.

Copyright

Material on this website is protected by copyright. Unless otherwise stated no part of this website may be reproduced or used for any purpose other than private personal use without the prior written consent of the copyright holder. Any unauthorised copying, publication or reproduction of the content of this website is strictly prohibited and constitutes an infringement of copyright.

Disclaimer

SportSuite reserves the right to modify the information contained on and functionality of this site at anytime without notice. This site, all information and materials on it and all functionality are provided to you "as is" without warranty of any kind. SportSuite does not represent or warrant that the information accessible via the website is accurate, complete or up to date. Visitors who use this website and rely on any information do so at their own risk. SportSuite will not be liable (to the fullest extent permitted by law) for any loss, damage or inconvenience arising as a consequence of any use of or the inability to use any information on this site.

SportSuite takes no responsibility for the contents of linked websites and links should not be taken as endorsement of any kind.

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FAQs & Support

If you have any questions about SportSuite or any of its modules, we may already have this covered for you.